About
Building AI systems enterprises can trust.
I’m Joseph Bisaccia — a Lead AI Engineer working at the intersection of applied machine learning, security engineering, and technical program leadership.
Today I lead AI engineering at Behavior Frontiers, where I’m the founding AI resource for a national behavioral health network — HIPAA-compliant infrastructure, RAG pipelines, and agentic workflows for clinical and operational teams. Before that I built customer-facing RAG assistants and automation programs in the solar industry, and I continue contract model-training and evaluation work for frontier AI platforms. A decade of instructional design and technology training sits underneath all of it: the systems only matter if people adopt them.
- Role
- Lead AI Engineer
- Focus
- Governance · Security · Infrastructure
- Domains
- Healthcare · Regulated Enterprise
- Based
- Gilbert, Arizona · Remote
Experience
Selected roles.
[00] Jul 2026 — Present
Lead AI Engineer
Behavior Frontiers
Founding AI engineering resource for a national network of autism and behavioral health centers. Building HIPAA-compliant AI infrastructure, RAG pipelines, agentic workflows, and LLM automation for clinical and operational teams, and leading the training and change management behind adoption.
[01] 2024 — Jul 2026
AI Engineer & Technical Project Manager
Capital Energy
Built a customer-facing RAG chatbot with agentic logic (40% faster response times) and an outbound lead reactivation agent on Voiceflow, Twilio, and ElevenLabs. Led the CRM migration to Core 365 and designed Make and Zapier automation pipelines — 40% less manual work, 30% faster setup.
[02] 2024 — Present
AI Model Training & Prompt Engineering Specialist
Handshake AI · Outlier AI · Mercor
Contract work for frontier AI platforms: expert data annotation and dataset curation for LLM training, evaluation of outputs against reward metrics, and RLHF and preference-data workflows.
[03] 2022 — 2025
Instructional Designer & AP Computer Science Teacher
Gilbert Public Schools
Designed computer science curriculum and taught AP Computer Science, alongside instructional design and technology training work for staff.
[04] 2017 — 2022
Instructional Designer & Technology Trainer
Higley Unified School District
Led district-wide technology training and instructional design programs — the foundation of the adoption and change-management work I now apply to enterprise AI rollouts.
Capabilities
An operating model for applied AI.
The work follows a single thread: design the system, harden the guardrails, connect it to what the business already runs, and build the adoption muscle so it actually lasts.
[01]
Enterprise AI architecture
Secure, production-minded AI systems spanning RAG, agentic workflows, integrations, and operations.
[02]
Governance, security & evaluation
HIPAA-aware design, permission boundaries, measurable evaluation, hallucination mitigation, and release gates.
[03]
Automation & systems integration
CRM, operations, and back-office workflows connected through practical APIs and automation platforms.
[04]
Adoption & technical leadership
Technical program leadership, staff enablement, change management, and the training needed to make systems stick.
Education & credentials
Formal grounding.
2026 — 2027
M.S., Artificial Intelligence Engineering
Quantic School of Business & Technology
2020 — 2022
M.Ed., Education
Arizona State University
2010 — 2013
B.A.
Arizona State University
Certifications
- 2026
NVIDIA Deep Learning Institute
Building RAG Agents with LLMs
- 2026
IBM
RAG & Agentic AI Professional Certificate
- 2026
Anthropic
Claude Code; Claude Code in Action
- 2026
Databricks
Get Started with Generative AI
- 2026
Quantic
AI-Assisted Software Development
- 2026
Micro1
Certified AI Model Trainer
- 2025
Project Management Institute
Certified Associate in Project Management (CAPM)