About

Building AI systems enterprises can trust.

I’m Joseph Bisaccia — a Lead AI Engineer working at the intersection of applied AI, security engineering, and forward-deployed enterprise leadership.

Today I lead AI engineering at Behavior Frontiers, connecting architecture, governance, adoption, and measurable value for a national behavioral health network. I built and deployed 12 production AI workflows in regulated clinical and operational contexts, sustaining 99.97% run success across 18,454 production runs since August 2026. An independent Azure accuracy pipeline verified 2,197 records across eight checks with zero errors in its first measurement. The portfolio is designed around sustainable billable-hour growth, denial prevention, and service capacity; private implementations remain confidential. I also led a 72-seat Microsoft Copilot deployment to 92% active use and 8,021 prompts in 30 days. Before that I built customer-facing RAG assistants and automation programs in the solar industry, and I continue contract model-training and evaluation work for frontier AI platforms. A decade of instructional design and technology training sits underneath all of it: the systems only matter if people adopt them.

Role
Lead AI Engineer
Focus
Governance · Security · Infrastructure
Domains
Healthcare · Regulated Enterprise
Based
San Francisco Bay Area, California
Portrait of Joseph Bisaccia
Joseph BisacciaFounder · Intelligent Integrations

Experience

Selected roles.

  1. [00] Jul 2026 — Present

    Lead AI Engineer

    Behavior Frontiers

    Leading secure enterprise AI delivery, governance, adoption, and value measurement for a national behavioral health network. Built and deployed 12 production AI workflows sustaining 99.97% run success across 18,454 production runs since August 2026. Private implementations remain confidential.

  2. [01] Sep 2025 — Jul 2026

    AI Engineer / Technical Project Manager

    Capital Energy

    Built a customer-facing RAG chatbot with agentic logic (40% faster response times) and an outbound lead reactivation agent on Voiceflow, Twilio, and ElevenLabs. Led the CRM migration to Core 365 and designed Make and Zapier automation pipelines — 40% less manual work, 30% faster setup.

  3. [02] Nov 2024 — Present

    AI Prompt Engineer & Model Trainer

    Handshake AI · Outlier AI · Mercor

    Contract work for frontier AI platforms: expert data annotation and dataset curation for LLM training, evaluation of outputs against reward metrics, and RLHF and preference-data workflows.

  4. [03] 2022 — 2025

    Instructional Designer & AP Computer Science Teacher

    Gilbert Public Schools

    Designed computer science curriculum and taught AP Computer Science, alongside instructional design and technology training work for staff.

  5. [04] 2017 — 2022

    Instructional Designer & Technology Trainer

    Higley Unified School District

    Led district-wide technology training and instructional design programs — the foundation of the adoption and change-management work I now apply to enterprise AI rollouts.

Capabilities

An operating model for applied AI.

The work follows a single thread: design the system, harden the guardrails, connect it to what the business already runs, and build the adoption muscle so it actually lasts.

[01]

Enterprise AI architecture

Secure, production-minded AI systems spanning RAG, agentic workflows, integrations, and operations.

[02]

Governance, security & evaluation

HIPAA-aware design, permission boundaries, measurable evaluation, hallucination mitigation, and release gates.

[03]

Automation & systems integration

CRM, operations, and back-office workflows connected through practical APIs and automation platforms.

[04]

Adoption & technical leadership

Technical program leadership, staff enablement, change management, and the training needed to make systems stick.

Education & credentials

Formal grounding.

  • Expected 2027

    M.S., Artificial Intelligence Engineering

    Quantic School of Business & Technology

  • 2022

    M.Ed., Administrative Leadership

    Arizona State University

  • 2013

    B.A., Journalism & Mass Communication

    Arizona State University

Certifications

  • NVIDIA Deep Learning Institute

    Building RAG Agents with LLMs

    2026
  • IBM

    RAG & Agentic AI Professional Certificate

    2026
  • Anthropic

    Claude Code in Action

    2026
  • Databricks

    Get Started with Generative AI

    2026