About
Building AI systems enterprises can trust.
I’m Joseph Bisaccia — a Lead AI Engineer working at the intersection of applied AI, security engineering, and forward-deployed enterprise leadership.
Today I lead AI engineering at Behavior Frontiers, connecting architecture, governance, adoption, and measurable value for a national behavioral health network. I built and deployed 12 production AI workflows in regulated clinical and operational contexts, sustaining 99.97% run success across 18,454 production runs since August 2026. An independent Azure accuracy pipeline verified 2,197 records across eight checks with zero errors in its first measurement. The portfolio is designed around sustainable billable-hour growth, denial prevention, and service capacity; private implementations remain confidential. I also led a 72-seat Microsoft Copilot deployment to 92% active use and 8,021 prompts in 30 days. Before that I built customer-facing RAG assistants and automation programs in the solar industry, and I continue contract model-training and evaluation work for frontier AI platforms. A decade of instructional design and technology training sits underneath all of it: the systems only matter if people adopt them.
- Role
- Lead AI Engineer
- Focus
- Governance · Security · Infrastructure
- Domains
- Healthcare · Regulated Enterprise
- Based
- San Francisco Bay Area, California

Experience
Selected roles.
[00] Jul 2026 — Present
Lead AI Engineer
Behavior Frontiers
Leading secure enterprise AI delivery, governance, adoption, and value measurement for a national behavioral health network. Built and deployed 12 production AI workflows sustaining 99.97% run success across 18,454 production runs since August 2026. Private implementations remain confidential.
[01] Sep 2025 — Jul 2026
AI Engineer / Technical Project Manager
Capital Energy
Built a customer-facing RAG chatbot with agentic logic (40% faster response times) and an outbound lead reactivation agent on Voiceflow, Twilio, and ElevenLabs. Led the CRM migration to Core 365 and designed Make and Zapier automation pipelines — 40% less manual work, 30% faster setup.
[02] Nov 2024 — Present
AI Prompt Engineer & Model Trainer
Handshake AI · Outlier AI · Mercor
Contract work for frontier AI platforms: expert data annotation and dataset curation for LLM training, evaluation of outputs against reward metrics, and RLHF and preference-data workflows.
[03] 2022 — 2025
Instructional Designer & AP Computer Science Teacher
Gilbert Public Schools
Designed computer science curriculum and taught AP Computer Science, alongside instructional design and technology training work for staff.
[04] 2017 — 2022
Instructional Designer & Technology Trainer
Higley Unified School District
Led district-wide technology training and instructional design programs — the foundation of the adoption and change-management work I now apply to enterprise AI rollouts.
Capabilities
An operating model for applied AI.
The work follows a single thread: design the system, harden the guardrails, connect it to what the business already runs, and build the adoption muscle so it actually lasts.
[01]
Enterprise AI architecture
Secure, production-minded AI systems spanning RAG, agentic workflows, integrations, and operations.
[02]
Governance, security & evaluation
HIPAA-aware design, permission boundaries, measurable evaluation, hallucination mitigation, and release gates.
[03]
Automation & systems integration
CRM, operations, and back-office workflows connected through practical APIs and automation platforms.
[04]
Adoption & technical leadership
Technical program leadership, staff enablement, change management, and the training needed to make systems stick.
Education & credentials
Formal grounding.
Expected 2027
M.S., Artificial Intelligence Engineering
Quantic School of Business & Technology
2022
M.Ed., Administrative Leadership
Arizona State University
2013
B.A., Journalism & Mass Communication
Arizona State University
Certifications
- 2026
NVIDIA Deep Learning Institute
Building RAG Agents with LLMs
- 2026
IBM
RAG & Agentic AI Professional Certificate
- 2026
Anthropic
Claude Code in Action
- 2026
Databricks
Get Started with Generative AI